In a cutting tweet on Thursday, 28th April, Trinamool Congress MP Mahua Moitra filed a complaint against sporting goods company Decathlon. Moitra wrote about her visit to the Decathlon store at Ansal Plaza in Delhi-NCR today afternoon in her blog entry.
Mahua Moitra was requested to enter her phone number and email address at the billing counter after purchasing a pair of trousers for her father from Decathlon.
Mahua Moitra enraged at the store
Moreover, Moitra, enraged, refused and tweeted directly from the store, accusing Decathlon of “violating privacy and consumer regulations.”
“Want to buy my dad trousers for Rs 1499 in CASH at @Decathlon_India Ansal Plaza & manager insists I need to put in my mobile number & email ID to purchase. Sorry @Decathlon_India, you are violating privacy laws & consumer laws by insisting on this. Am at the store currently,” Moitra tweeted.
Moitra received a text from a Supreme Court lawyer shortly after her post went popular, which she screenshotted and shared on her Facebook page. She also added that the manager had “finally put in his number & got me out of the store (with dad’s trousers). But @Decathlon_India needs to reconfigure now.”
Despite her appreciation for the boss, Mahua Moitra was plainly dissatisfied with her Decathlon experience.
In response to Mahua Moitra’s complaint against Decathlon, social media users had a variety of reactions. Here are a few examples of tweets: